Privacy policy

Synthesis Quatro respects the privacy of visitors to its website. This Privacy Policy explains what information we may collect when you visit sq.rs or send us an inquiry, why we process it, how long we retain it and how you can exercise your rights.

Last updated: October 20, 2026.

1. Who is responsible for processing personal data?

The architecture studio Synthesis Quatro (hereinafter the “Studio”) is responsible for the processing of information received through this website. For privacy-related questions and requests to exercise your rights, please email office@sq.rs or use our contact page.

Details of the data controller’s full registered business name and registered address will be added once confirmed by the Studio.

2. What information do we collect?

When you contact us using the contact form, by email or by phone, we may process:

• your full name;
• your email address;
• your telephone number, if you choose to provide it;
• the inquiry subject and information you enter in your message;
• information contained in subsequent business correspondence, where we continue communicating.

When you use the website, limited technical information such as your IP address, browser type, access time and server security logs may be processed automatically to the extent necessary for the operation and protection of the website. Please do not send sensitive personal information through the form unless it is necessary for your inquiry.

3. Why do we process data and on what legal basis?

We process personal information to receive and respond to inquiries, discuss potential projects or collaborations, prepare proposals and take further steps at your request. Where applicable, the legal basis is taking steps at your request before entering into a potential contract, or the Studio’s legitimate interest in responding to business communications.

Technical data may be processed to maintain the stability and security of the website, prevent misuse and protect our systems. Where certain records must be retained by law, information may also be processed to meet that legal obligation.

We do not use contact-form information to send marketing communications without an appropriate legal basis.

4. Are you required to provide information?

To respond to inquiries submitted through the contact form, we require your name, email address, inquiry subject and message, as indicated on the form. Providing a phone number is optional. Without the required information, we may be unable to respond to your inquiry.

5. Who may have access to personal data?

Information may be accessed by authorized members of the Studio and, where necessary, technical service providers engaged for hosting, email, website maintenance and spam prevention. Such access is limited to what is necessary to provide the relevant service and is subject to appropriate confidentiality and data-protection obligations.

We do not sell personal information to third parties. Information may be disclosed to competent authorities where required by law. If certain service providers process information outside Serbia, safeguards and transfer rules under applicable law will be applied.

6. How long do we retain personal data?

We retain inquiries and related correspondence for as long as reasonably necessary to respond to a request, manage communications or resolve related matters. If a conversation develops into a contractual relationship, related documentation may be retained longer in accordance with applicable legal obligations and limitation periods. Technical and security logs are retained according to the website’s protection and maintenance needs.

Information is deleted or anonymized when it is no longer needed for the relevant processing purposes, unless further retention is required by law.

7. Cookies and external links

The website may use strictly necessary cookies and similar technologies that support the proper operation of its functions. If analytics or marketing cookies requiring consent are introduced, visitors will receive an appropriate notice and a choice before such cookies are used.

The website may contain links to third-party services such as social networks or Google Maps. Clicking such a link takes you away from our website; processing of information on the third-party website is governed by that provider’s privacy policy.

8. How do we protect information?

We use appropriate technical and organizational measures to reduce the risk of unauthorized access, loss, alteration or disclosure of information. Access is limited to people who need the information for their responsibilities. No internet transmission or storage method can guarantee absolute security.

9. What rights do you have?

Under applicable personal-data protection laws, you may request information about processing, access to your information, correction of inaccurate information, deletion, restriction of processing, portability where applicable and objection to certain processing activities. Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of earlier processing.

To exercise your rights, email office@sq.rs. We may request reasonable additional information to verify your identity. You may also lodge a complaint with the Commissioner for Information of Public Importance and Personal Data Protection of the Republic of Serbia.

10. Changes to this policy

We may update this Privacy Policy to reflect changes to website operations, services or applicable law. The updated version will be published on this page together with its revision date.

11. Contact

For questions about this Privacy Policy or the processing of your personal data, email office@sq.rs or use the Synthesis Quatro contact form.